We offer a full technical support service to all customers within the UK who hold a current software maintenance agreement. We can assist with installation, licensing and configuration, as well as helping to resolve technical issues you encounter. Technical support is available through e-mail and freephone, with the team aiming to respond to queries within one business day of receiving the request.
- Assistance from our team of geospatial experts
- Support with installation, licensing and software updates
- Help solving more complex ‘how to’ queries
- Response within a timely fashion – dependant on the complexity of the query
- Access to the support portal to view the progress of your query
Click here to submit a technical support request via email.