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Technical Support
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Technical Support

We offer a full technical support service to all customers within the UK who hold a current software maintenance agreement. We can assist with installation, licensing and configuration, as well as helping to resolve technical issues you encounter. Technical support is available through e-mail and freephone, with the team aiming to respond to queries within one business day of receiving the request.


  • Assistance from our team of geospatial experts
  • Support with installation, licensing and software updates
  • Help solving more complex ‘how to’ queries
  • Response within a timely fashion – dependant on the complexity of the query
  • Access to the support portal to view the progress of your query

Click here to submit a technical support request via email.